We ship from multiple locations depending on the shipping address of the order. Please review the shipping policies for the country to which your package is being shipped.
United StatesWaiting for packages to come can be an irritating experience, and we promise to get out your order as quickly as possible. Any order received Monday through Friday before 2:00 PM CST will be sent out the same day. Orders placed after this might go out the next day, and of course weekend orders will go out on Monday. Shipments will not be processed on holidays.
Shipments originate in Keller, Texas.
We use the U.S. Postal Service as our shipper. You will be emailed tracking information the day we send your order.
Our standard service is USPS First Class Mail for a flat rate of $5.95 (3-7 day delivery). NOTE: Orders weighing over 13 ounces cannot be sent via First Class Mail. These orders will be shipped via Priority Mail for $7.95.
You may choose USPS Priority Mail ($7.95 for 2-3 day delivery). We cannot guarantee delivery times.
Remember the 2:00 PM CST cutoff time for shipment.
If you prefer to order by phone, call us toll-free at 1-888-332-6463 between 9AM-5PM CST.
We ship to Canada via the United States Postal Service using Global Priority Mail for a flat rate of US $19.95. Shipments originate in Keller, Texas USA.
All orders received by 3:00 PM EST Monday - Friday will be shipped the same day. Orders placed after this will go out the next day, and of course weekend orders will go out on Monday. Shipments will not be processed on holidays.
Please be aware that our prices do not include duties or value-added taxes. If assessed, these charges are the responsibility of the package recipient, who will be billed for them by the local Customs office. Unfortunately, every country has different rules and regulations regarding import duties, so it is impossible for us to know whether or not your package will be assessed with any import duty. We suggest that you contact your local customs office with any import questions you may have.
If you prefer to order by phone, call us toll-free at 1-888-332-6463 between 10 AM-6PM EST.
We ship to all other countries via the United States Postal Service using Global Priority Mail for a flat rate of US $23.50 (small orders). Larger orders incur a $20 surcharge. Shipments originate in Keller, Texas USA.
All orders received by 2:00 PM CST (US) Monday - Friday will be shipped the same day. Orders placed after this will go out the next day, and of course weekend orders will go out on Monday. Shipments will not be processed on holidays.
We cannot track your order. We can never predict how long your package will remain in customs.
Please be aware that our prices do not include duties or value-added taxes. If assessed, these charges are the responsibility of the package recipient, who will be billed for them by the local Customs office. Unfortunately, every country has different rules and regulations regarding import duties, so it is impossible for us to know whether or not your package will be assessed with any import duty. We suggest that you contact your local customs office with any import questions you may have.
If you prefer to order by phone, call us in the United States at (+1) 817-566-0050 between 10 AM-6PM EST.